New Credit Management Course – Considering Bankruptcy

March 12th, 2010

Bankruptcy has increasingly become a necessity for private citizens everywhere in the world. CNN Money reported that in the third quarter of 2009, the total number of bankruptcies filed had risen 33%, the highest level since 2005, and the American Bankruptcy Institute, an industry research firm, recorded 388,485 bankruptcies filed during the last quarter of 2009, compared with 292,291 in the same period of 2008. These unfortunate statistics demonstrate that Americans are experiencing the harsh consequences of what we didn’t know about credit management. The 1,117,771 bankruptcy filings in 2009 represent 1,117,771 American individuals’ and families’ sad lessons about financial risk – and we’re far from the only ones. Reuters’ January 5, 2010, report on global consumer and business bankruptcies demonstrated that Americans plenty of company, with 89,402 business bankruptcy filings globally in 2009, compared with 64,584 in 2008, and personal bankruptcies increasing to 1,357,565 in 2009, from 1,031,562 in 2008.

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In order to help our clients and partners become better informed and more highly skilled in their financial options, we’ve introduced the Considering Bankruptcy course in our Alaris™ Financial Literacy eLearning Credit Management curriculum. This course builds users knowledge about key items they need to consider to determine whether bankruptcy is a viable option for them. When learners complete this course, they will have more confidence in their decision about filing for bankruptcy to resolve their financial situation.

The Considering Bankruptcy course guides learners through building their skills in:

  • Describing the Types of Bankruptcy - Chapter 7 and Chapter 13.
  • Identifying which debts bankruptcy eliminates, and which debt does not.
  • Using credit counseling and meeting debtor education requirements.
  • Identifying the items that require research when considering bankruptcy.
  • Understanding the consequences of bankruptcy and the reasons for avoiding it.
  • Identifying alternative debt-elimination options other than bankruptcy.
  • Considering the complexities and consequences associated with bankruptcy.
  • Understanding how to qualify for Chapter 7 bankruptcy.
  • Identifying the initial steps in declaring bankruptcy.
  • Coping with declaring bankruptcy.

I hope our other Alaris™ Financial Literacy eLearning curricula can help the vast majority of consumers avoid bankruptcy, but for those who are considering it, this new course will help them deal wisely with the decision-making and, if necessary, declaration processes and their aftermath.

What do you think? Please share your comments.

Barbara’s Participation on the Florida Council of Student Affairs

February 15th, 2010

I was honored to sponsor the Florida Council of Student Affairs luncheon at their State Meeting in Tallahassee on Thursday, February 11, 2010, and serve as a guest speaker during that event. Tonjua Williams, PhD, Vice President, Academic & Student Affairs, St. Petersburg College had invited me to speak to this assembly of student affairs leaders from all 28 state and community colleges and some private institutions. Given the current economic conditions in Florida (and worldwide, of course), I thought they might be very interested in the topic Channel Partner Revenue Opportunities for Alaris Financial Literacy eLearning.

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I presented them an opportunity to do well while doing good, by becoming a channel partner for our best-in-class Alaris™ Financial Literacy eLearning curricula. Their students, alumni and employees can benefit from the information and skills they gain in handling their finances, from overall budgeting principles to the details of responsible management of student loans, credit cards, identity protection, and other lifelong financial matters. The colleges and universities benefit from the channel partner relationship in offering the Alaris™ curricula in two ways – by receiving up to 50% of the revenue for each course taken and by association with our outreach to the disabled community through our involvement with the 2010 Real Economic Impact Tour (REI Tour) and our Credit Management curriculum’s compliance with accessibility Rule 508.

Our potential channel partners were interested in the options of hosting the Alaris™ curricula themselves or using Sealund and Associates’ hosting service , and they warmly received the mentor-driven approach of the courses. Their enthusiastic feedback included many expected issues and one very pleasant surprise. Everyone agreed that students, alumni and employees all need financial literacy education. They saw the benefit of the revenue sharing opportunity.

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The pleasant surprise was an invitation from Geoffrey Fortunato (Dean of Students at Seminole State College of Florida) to speak to the FACC in May in Jacksonville, because he liked the Alaris™ curricula concept and channel partner opportunity so much that he thought the 120 student development practitioners from the Florida College system would also be very interested. I’m looking forward eagerly to speaking with them, too!

What do you think? Please share your comments.

ASTD TechKnowledge™ 2010 Conference

February 12th, 2010

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The ASTD TechKnowledge™ 2010 Conference at the RIO All Suites Hotel & Casino in Las Vegas, Nevada, on January 27-29, 2010 was a smashing success! http://www.tk2010.astd.org We were hoping that, in this case, what happened in Vegas didn’t stay in Vegas but would spread with great impact into the world of training.

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On Wednesday, 1/27 from 4-530 PM and Friday, 1/29 from 10-1130 AM, I presented “Managers Will Create Games in Minutes,” beginning with a brief discussion of the effectiveness of Serious Games and how to implement them for the maximum impact – but most of each session had the participants working hands-on with our Serious Games. I also distributed copies of my white paper, Serious Games – What’s In It for My Organization?

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During these interactive sessions, people actually created mini games, using our new Interactivity Creator and took their games back to the office for deployment. Our Interactivity Creator is available for download here for $299 per developer perpetual license.

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Our booth enjoyed enthusiastic visitors who were impressed with our Virtual Learning Environments (VLEs), especially the Alaris Identity Theft demo. Our drawing for a 32” Vizio TV was won by Mahar from India. (We don’t want to put his identity—or his new TV—at risk by giving his last name.)

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Of course, a good time was had by all.

My suite at the RIO served as Sealund Command Central, and gave us a great view of Las Vegas.

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We wanted to give a big “thank you” to Joey’s family who drove us around Vegas, so we took them to the Rio Buffet on our last evening there. Kristin, Joey, Barbara, Beverly, Sue, Joe, Steve, and Stacy all enjoyed unwinding after a very busy conference.

Did you attend the conference? What do you think? Please share your comments.

Florida Governor Charlie Crist Joins Us for Coffee

February 12th, 2010

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With St. Petersburg Honorable Rick Baker, my husband Phil and I co-hosted a coffee reception for Florida Governor Charlie Crist on Saturday, February 6, 2010. The crisp, clear morning weather lit up our great room, and our guest of honor lit up the conversation.

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We also enjoyed our time with newly-elected Mayor of St. Petersburg, Bill Foster.

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A 60 Minutes film crew captured the event; can’t wait to see that segment!

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Governor Crist met with Reverend Moses Brown of Feed Our Children Ministries and the girls recently brought here from Haiti.

Of course, everyone was interested in the plans for Florida’s economic recovery. Our involvement with the 2010 Real Economic Impact Tour (REI Tour) has us participating with diverse partners in national economic recovery efforts for consumers. And my November, 2009, participation in Governor Christ’s Florida Small Business Summit with its theme, Road to a Brighter Future, had informed me of areas of concern, such as The Unique Challenges of image009.pngFlorida’s Small Businesses, Florida’s Economic Gardening Program, Cutting Red Tape for Florida’s Small Businesses, Finding Strength in Numbers, and Connecting Small Business Owners with Florida’s Workforce. Everyone at the reception was interested in Governor Crist’s evolving vision for Florida’s small businesses and citizens as we build a path to greater prosperity.

What do you think? Please share your comments.

Financial Literacy Programs Expanded in 2009

February 5th, 2010

Banks’ Programs for Customers

The 2009 consumer credit crisis combined with the way the TARP funds bank bailout has been playing out has motivated banks and other financial institutions to bolster their image and their own financial stability by offering financial literacy information to their customers. Examples abound.

In April, 2009, Sarah Spear of the Association of Advanced Life Insurance Underwriting published a white paper on The Need for Financial Literacy, in which she summarized the financial literacy situation like this: “Government officials, educators and broadly diverse civic organizations agree on the need to increase the financial literacy of the American public. Ranging from school children to those who have recently retired, Americans need to learn the basics of personal financial planning and management, especially in the areas of budgeting, investing, and managing debt. The current financial and economic environments are only exacerbating the inability of our citizens to manage their personal finances.” She noted Sun Life Financial’s statistical findings that “Within the last 12 months, 20% of American workers have stopped funding their pre-tax retirement account, e.g., a 401(k), a 403(b), or an IRA (source: AARP). 59% of working Americans believe they are doing an “average” to “below average” job of preparing themselves financially for retirement (source: PlanAdvisor.com). 48% of American workers anticipate that they will continue to work beyond age 67.” Her call to action for 2009 also cited powerful reasons and measurements: “There is need for a new and innovative financial literacy delivery system to deliver financial literacy education as is evidenced by the subprime mortgage crisis, the growing number of personal bankruptcies, the dangerously high level of credit card debt, the low savings rate, and the lack of retirement planning, etc. We are living in a very complex financial environment, and many consumers are beginning to react to the financial crisis by increasing their knowledge of financial products. Open Course Ware financial literacy courses, an initiative by Massachusetts Institute of Technology (MIT), has experienced a 27% increase in enrollment in their Fundamentals of Financial Planning since September 2008. The Consumer Credit Counseling Service saw a 43% increase in webinar attendance since September 2008. The 360 Degrees of Financial Literacy, an initiative of American Institute of Certified Public Accountants (AICPA), saw 43% increase in their financial literacy programs since 2008.”

Many financial institutions, from local to national organizations, have been expanding their financial literacy initiatives to meet that need. Minneapolis, Minnesota based Thrivent Financial for Lutherans launched their Debt Savvy program in 2007, and demand among their customers has grown ever since. Thrivent’s Debt Savvy program helps people learn how to budget realistically so they can be thoughtful about taking on debt, but it helps the banks’ business, too, and the Minneapolis-St. Paul Business Journal reports: “Jill Alshire, director of consumer banking at Thrivent, is sure the program has contributed to the bank’s growth to $560 million in assets this year from $400 million three years ago.”

Charles L. Evans, President and Chief Executive Officer of the Federal Reserve Bank of Chicago noted at the September, 2009, Conference on Successful Strategies for Financial Literacy and Education that the Fed’s history of engagement in financial education has been growing since the mid-1970s, from focusing initially on “improving public understanding of the Federal Reserve’s purposes and functions and informing consumers of their rights and lenders of their responsibilities” to recent initiatives concentrating on “practical issues, such as: financial skill-building, economics education, bank account ownership, financial planning, wealth accumulation, consumer protection, and foreclosures—issues that affect many people at different stages of their lives.” Looking forward, he expressed the intention for the Federal Reserve to work on both national and regional levels “to develop financial education programs that take into account the needs of their regions. For example, they can respond to variations in state education standards and to regional economic conditions. In addition, they are adept at identifying strong partners in their communities.” This outreach has expanded in the past several years.

School and Non-Profit Programs

Government agencies, organizations of financial services professionals, and community-based organizations may target a broad cross-section of the public or specific categories of consumers by life-stage or special interests.

At the federal level, the U.S. Financial Literacy and Education Commission provides an increasing number of resources through several websites. The Treasury Department, home of the Office of Financial Education, is the hub of federal financial education resources and has expanded its offerings to respond to citizens’ concerns. In 2009, the President’s Advisory Council on Financial Literacy sponsored the OFE’s Community Financial Access Pilot (CFAP) to increase low- and moderate-income families’ and individuals’ access to financial services and education through Treasure staff serving as community consultants in up to eight pilot sites, after which they identified the most effective practices to achieve that goal. Mymoney.gov provides tool kits and information for consumers on many financial topics and warnings about scams, such as those for loans requiring advance fees and services claiming to offer foreclosure rescue.

Washington state, for example, sponsors the Washington State Department of Financial Institutions, which offers many links to financial education and literacy resources. New York’s w!se (Working in Support of Education) sponsors the New York Financial Literacy Coalition program, Moneypower.org, to educate students and young adults.

The Jump$tart Coalition for Personal Financial Literacy has grown since its 1995 origins targeting students in Washington, DC, to a nation-wide network of state coalitions in four regions, with national standards in K-12 personal finance education, and hosting their first National Conference for Financial Educators in 2009.

The 360 Degrees of Financial Literacy organization, sponsored by the AICPA (American Institute of Certified Public Accountants), offers ever-broadening information to support consumers’ financial decisions throughout their lives, from youth through retirement. It provides information on free financial literacy events in each state, access to the “Money Doctor” via a question form, and an online “Financial Guidance Book” with manageable amounts of high level information on general topics that drill down to more detailed subjects.

The demand for financial literacy is growing, and so is the supply. Many of the online and paper-based resources require a great deal of patience to dig through to the topic you need, but persistence will pay off, even if it just helps you figure out what questions you need to ask a financial advisor to resolve your specific issues.

Do you need financial literacy resources in your community? Would it be effectively delivered through the schools, libraries, or other community organizations? Let us know, and we at Sealund will send the word along.

What do you think? Please share your comments.

Bankruptcies, 2009-2010

February 5th, 2010

CNN Money reported that in the third quarter of 2009, the total number of bankruptcies filed spiked up 33%, the highest level since 2005, when 2,078,415 were filed before Congress amended the Bankruptcy Code. “The American Bankruptcy Institute, an industry research firm, said 388,485 bankruptcies were filed during the last quarter, compared to 292,291 filed during the same period in 2008, according to data released by the Administrative Office of the U.S. Courts. Filings for the first nine months of the year climbed 35% to 1,100,035, compared to 841,496 filings during the same period in 2008. A total of 1,117,771 bankruptcies were filed last year.” The ABI report included these details as of 2009, Q3:

• During the last quarter of 2009, personal bankruptcies increased 33% to 373,308, with a 42% rise in Chapter 7 filings, totaling 265,721, and Chapter 13 filings rose 15% to 107,142. During the twelve-month period ending Sept. 30, 2009, total filings increased more than 34% to 1,402,816, compared to 1,042,993 in the same period of 2008.

• In the third quarter of 2009, business bankruptcy filings rose 32% to 15,177. Filings for the first three quarters of the year totaled 45,510, topping the total 43,546 business bankruptcies filed in all of 2008.

Reuters’ January 5, 2010, report on global consumer and business bankruptcies was equally bleak. They found 89,402 bankruptcy filings by businesses in 209, compared with 64,584 the previous year, and personal bankruptcies increasing to 1,357,565 in 2009, from 1,031,562 in 2008.

The Role of Consumer Debt and Unemployment

• The ABI also reported that consumer debt is consistent with bankruptcy filings, with the Federal Reserve indicating a record high ratio of household debt to disposable income in 2008. The chart of these data shows the 2005 spike in both debt and bankruptcy filings, with a sharp drop in 2006 but dishearteningly steady growth in consumer bankruptcy filings since then. Although the ABI shows complete statistics only through 2008, analysts predict that the continuing high unemployment rate will cause personal bankruptcies to grow through 2010. “While only 37.6% of consumers who filed for bankruptcy in 2008 attributed job loss, Leslie Linfield [executive director of the Institute for Financial Literacy] expects that number to rise significantly for 2009. ‘At the end of last year, unemployment hadn’t crept up as high as it is now,’ Linfield said.” Long-term unemployment, those out of work for 27 or more weeks, is at 5.4 million nation-wide and rising, nearly doubling the previous high of 2.8 million in 1983. Animated maps showing the growth of unemployment from January, 2007, through Q4, 2009 can be viewed on American Observer and Slate.

Societal Effects of Bankruptcies and Excessive Debt

MyBudget360.com expects that Q1 of 2010 will provide clear indicators of the direction of the economy as reflected in various measurements, but the picture for 2009 showed these statistics:

• US food stamp participation was at 36 million in July, 2009, from a low of 26 million in July, 2005.

• Foreclosure filings reached nearly 1.1 million in Q3 of 2009.

• Revolving credit has contracted for the first time in the history of credit data tracking. This means that just when more citizens need more financial support, credit card companies are terminating lines of credit and charging higher fees to customers in good standing, to compensate for the credit card companies’ own errors in judgment that had led them to offer too-easy financing to non-credit-worthy consumers.

Although we can’t rewrite the past, we can—and must—learn from it. Here at Sealund & Associates, we’re proud to be participating in the Real Economic Impact Tour’s nation-wide efforts to improve consumers’ financial literacy and in Florida Governor Charlie Crist’s Small Business Summit to build the small businesses that will boost employment and help our entrepreneurs and their employees increase financial stability for our citizens.

Are you involved with financial stability initiatives in your community? Let us know, so we can help spread the word.

What do you think? Please share your comments.

Financial Literacy – U.S. Citizens Have a Lot to Learn

January 21st, 2010

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With CNN Money reporting that in the third quarter of 2009, the total number of bankruptcies filed spiked up 33%, the highest level since 2005, and the American Bankruptcy Institute, an industry research firm, recording 388,485 bankruptcies filed during the last quarter of 2009, compared to 292,291 in the same period of 2008, it’s clear that Americans are experiencing the harsh consequences of what we didn’t know. The 1,117,771 bankruptcy filings in 2009 represent 1,117,771 hard-learned lessons about financial risk. Reuters’ January 5, 2010, report on global consumer and business bankruptcies demonstrated that Americans aren’t alone in this painful school of hard-knocks, with 89,402 business bankruptcy filings globally in 2009, compared with 64,584 in 2008, and personal bankruptcies increasing to 1,357,565 in 2009, from 1,031,562 in 2008.

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The New York Times reported on the effects of the recession on college freshmen, a group deeply involved in learning. The American Freshman, National Norms Fall 2009 report revealed that students were more likely than before to have an unemployed parent less likely to have job, themselves, to pay for at least part of college expenses. Nearly two-thirds of expressed moderate to high levels of concern about paying for their education, and 53.3 percent of students had taken out loans, the highest percentage in nine years. John H. Pryor, director of the Cooperative Institutional Research Program at the University of California, Los Angeles, which conducts the survey, said that they expected, in the current economy, to find some impact on people’s ability to pay for college, but they were surprised by the recession’s affect on other issues, such as how students chose a college and their purpose for college.

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Everyone, including those fortunate enough to be experiencing no personal damage from the recession, knows that we need to learn more about managing our finances – to protect what we have, to increase our financial security, to have our money work as hard for us as we do for it, and to avoid excessive risk. How are we to learn from this recession’s experience? What resources exist and how can we access them?

Resources That Help Everybody Learn More

Information resources that can help people address their financial worries include those listed here:

Resources for the Disabled Community

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The Real Economic Impact Tour, a national initiative, delivers free tax preparation and filing assistance, along with other asset building strategies and education to low-income persons with disabilities. Sealund and Associates participates in this outreach to the disabled community through our involvement with the 2010 Real Economic Impact Tour (REI Tour) by donating access to the Alaris™ Financial Literacy Curricula, within which our Credit Management curriculum now offers a version compliant with accessibility Rule 508.

A Sealund Resource for the Corporate and Educational Institution Communities

Of course, if you’re an employer, a human resources or workforce development professional, or the leader of a community organization or educational institution, our best-in-class Alaris™ Financial Literacy Curricula can help your team gain skills and peace of mind in dealing with credit card debt, budgeting (including increasing thrift for greater savings), and identity theft. For many kinds of public as well as corporate organizations, we offer channel partnership opportunities to help your organization do well while doing good for your clients, students, alumni and employees.

What do you think? Please share your comments.

Game-Based Learning vs Standard eLearning

December 24th, 2009


The “Both … And” Approach

The eLearning community has long used games as part of eLearning, the question isn’t “Which is better?” The question is “How can we use both most effectively?”

The answers need all our creativity because we assess each problem that has a learning solution for the right combination of elements that make up the most effective solution. No two answers are exactly alike because no two problems are exactly alike. That’s why we love our work, right? We get to use both the analytical and creative sides of our brains.

 

 The Analytic Side

One theory holds that intrinsically integrated serious games combined with standard classroom or e-learning are more effective than extrinsically integrated “edutainment” approaches.1 “Intrinsic integration” means that the learning content is integrated with the mechanics and “fantasy context” of the game. It makes sense that intrinsically integrated games create more direct connection with the learning content, so learners are more deeply engaged and motivated to complete the learning experience, getting the most feedback and reinforcement of correct decisions.

The study that supports this theory compared learning outcomes for specific mathematical skills learning between intrinsically and extrinsically integrated versions of a learning game, Zombie Division, in an academic educational setting. It found a marked advantage for the intrinsic version of the game, with the delayed-test results (two weeks after the learning intervention) demonstrating significantly higher scores for the group that played the intrinsically integrated version of Zombie Division. The group who played the extrinsically integrated game increased their post-test scores over their pre-test scores by about 15 percentage points more than the control group did. The group who played the intrinsically integrated game, however, increased their post-test scores over their pre-test scores by about 30 percentage points more than the control group did.

How does motivation figure into this outcome? One iteration of the study demonstrated that the participants showed a significant preference for the intrinsic version of the game when they had the option of switching between versions. It appears that intrinsic integration of content with the game translates into learners’ intrinsic motivation to achieve deeper learning, too, because such games offer motivators we’ve known about since studies in the 1980’s: clear goals, achievable challenges and immediate, accurate feedback, with both the challenges and the skills becoming more complex.2 So we might conclude that intrinsically integrated learning games work best for reinforcing specific skills introduced by standard e-learning or instructor-led training.

 

 Th  e Creative Side

How can we apply these findings to our corporate learning solutions?

We have to consider the same factors we always do, with optimal engagement in mind. Now we know that optimal engagement can be achieved with game elements intrinsically tied to two other factors – the learning content and the learners’ motivations. So we can ask ourselves:

  • What does our audience need to learn? (content)
  • How will they be applying it on the job? (game structure)
  • What do they find rewarding about using this content on the job? (competition with others, out-performing their previous personal best, accumulating points for a reward like a 100% Score certificate, praise-feedback from a mentor during the learning process itself – or a combination of several of these)

Then we can get creative in thinking about how to measure skill transfer to the job immediately and after several time intervals. And based on those results, we can creatively improve the learning experiences and subsequent reinforcements. The creative opportunities never end!

 

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What do you think? Please share your comments.

Resources

  1. Habgood, M.P.J., doctoral thesis: “The Effective Integration of Digital Games and Learning Content.” (http://hiddenlevel.co.uk/zd/Habgood%202007%20Compact.pdf)

  2. Csikszentmihalyi, M. (1988). “The flow experience and human psychology.” In M. Csikszentmihalyi & I. S. Csikszentmihalyi (Eds.), Optimal Experience (pp.15-35). Cambridge, UK: Cambridge University Press.

Feed the Children Education Sholarship

December 9th, 2009

This year, we at Sealund were honored to contribute our annual Sealund Education Scholarships to several children whose families are served by the Feed Our Children Ministries in Tampa, Florida. Feed Our Children founder and community minister Pastor Moses Brown, Th.D., also distributed the Sealund Thanks-Giving packet in the holiday baskets given to every family that participated in the Ministries’ 17th Annual Pre-Thanksgiving Dinners in Tampa and Plant City, Florida.

Dr. Brown focuses his efforts on Tampa Bay’s most precious resource, its children. Recently, he spoke to the local media about the economy’s sad effects on the availability of foster care. During our long association with Dr. Brown’s ministry, the Sealund & Associates family has been blessed to be able to support his organization’s efforts to “raise the tide” for all members of our community.
During this season of gratitude and giving, we like to remember that education is a gift that keeps on giving, both locally and globally.
What do you think? Please share your comments.

Reporting Live from the Real Economic Impact Tour

December 8th, 2009


 I am so excited about the Real Economic Impact Tour that I have to write this blog live from the tour. It’s such a hopeful experience for improving financial literacy for those who need it the most. The representatives from the cities on the REI tour have tremendous passion for their role in supporting people with disabilities, which the National Disability Institute prefers to call differences – and that’s what they really are, after all.

 

The National Disability Institute can be proud of the tour’s grand kickoff in Jacksonville, Florida. The organizations represented on the Tour include Walmart, AT&T, CSX, Bank of America, The Burton Blatt Institute at Syracuse University, 54Freedom, Darden Restaurants, and the IRS. And, of course, we at Sealund are honored to be donating, with USA Funds, over $300,000 of Alaris Financial Literacy eLearning products to the differently-abled community in 100 cities throughout the US, and to add mini-grants to contest winners for completing the eLearning programs.

Let me share a few highlights of the many financial literacy initiatives with you.

Unity One credit union offers a free program for Teen Financial Literacy program that uses the update National Endowment for Financial Education’s NEFE curriculum, and speakers on many topics for adult financial education.

Tom Sullivan of the 54Freedom Association put on an amazing performance. Tom is greatly talented, and everyone enjoyed his presentation on his 54Freedom’s business start-up and expansion services for differently-abled entrepreneurs.

And, of course, Sealund is presenting Alaris in over 40 cities. We hope all our session participants get pretty excited about that.

 

The 2009 REI Tour has had many successes so far, and is winding up the year in fine style. To follow the REI Tour in nearly real-time on Facebook or Twitter, or to receive weekly tips on saving and asset building sent directly to your cell phone or email, see the Follow Us! Section on the REI Tour website.

What do you think? Please share your comments.